This position will play a key role in ensuring consistent adoption of Ci2C process related to invoicing, cash application and reporting across the region
Contribute to Credit Committee and/or Ci2C Governance
Address operational issues and follow through to resolution in an effective and timely manner
...
Observe and understand client’s end to end collection operations, user behavior, collection workflows, and management practices in real-world environments
Evaluate operational inefficiencies, manual workarounds, underutilized features, bottlenecks, and process gaps that affect recovery effectiveness
Analyze collection performance trends, operational behaviors, and workflow effectiveness using data-driven approaches
...