Oversee and strengthen collection processes, including monitoring outstanding debts, follow-up actions and recovery efforts.
Review and monitor revenue trends, receivable balances and collection performance to ensure timely collection and effective management of credit risks.
Review and enhance workflows, controls and operating procedures regularly to enhance operational efficiency, governance, and stakeholder experience as the process owner for Accounts Receivable.
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Send debtors' confirmations and confirm intercompany balances with the relevant countries for month-end closing purposes.
Respond to queries and clarifications to internal stakeholders on debtors' outstanding balances, collections, and related matters.
Work closely with and build relationships with customers on collections and reconciliation of balances to ensure accurate and timely recovery of payments.
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