Seeks and prospects for Strategic Customer targets to win new customers.
Ensures that Key Account activities are aligned with global/regional sector strategy.
Focuses more on customer and sales building through attending external customer meetings and internal meetings as necessary in order to support business development.
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The role will entail onsite visits as well as online engagements with the potential customers while meeting/exceeding sales target in the key target geography (Indonesia). This position supports the efforts for effectively managing, sustaining and developing customers by using a consultative, collaborative and solutions selling approach.
We serve stakeholders in libraries, teaching & learning, research, research management, government policy and research publishers, by providing relevant content, intelligence and workflow software solutions. Relevant products include Web of Science, InCites, ProQuest databases and Alma.
The Government sector is highly influential and profitable. The role will require extensive research and engagements with government policymakers to understand and anticipate government policies that have direct impacts on the book of business.
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Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling.
Maintain and promote relationships with customer contacts who may be determining design opportunities and deal with existing business challenges.
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Seeks and prospects for Strategic Customer targets to win new customers.
Ensures that Key Account activities are aligned with global/regional sector strategy.
Focuses more on customer and sales building through attending external customer meetings and internal meetings as necessary in order to support business development.
...
Adhere to all required customer and internal reporting requirements, including but not limited to internal growth and status updates, customer-facing business reviews, and monthly portfolio updates
Travel is required to assess site performance levels and health of relationship Seek service enhancements to streamline operations, deliver efficiencies, and improve the customer experience
Proactively assess customer and industry trends to identify opportunities to innovate and introduce next-level solutions across customer portfolio
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