Troubleshooting DevOps & Jenkins issues related to Self Service Portal Onboardings
Participate SCRUM activities, e.g. daily stand-up, Sprint planning, Sprint Retrospective, etc. Ensure availability and monitor environments for Onboarding are up and running across different controls.
A minimum of 5+ years of working experience in Java software development
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Working knowledge of cybersecurity fundamentals such as access control, logging/monitoring, incident response lifecycle, and security risk management.
Excellent communication and stakeholder management skills with experience preparing client-ready reports, executive updates, risk summaries, and incident briefings.
Experience supporting distributed global operations, audit readiness, evidence management, and governance frameworks such as COBIT, ITIL, or risk management frameworks.
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Coordinate and manage relationships with vendors and support staff for issue resolution.
Administer and manage user account provisioning.
Diagnose and resolve issues through user interaction, including problem identification, log analysis, research, isolation, resolution, and follow-up.
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Understanding of on-premise infra such as backup, storage, hypervisor and server hardware.
Develop and maintain automation scripts and tools for deploying and managing cloud resources.
Ensure the security, availability, and performance of cloud-based systems and applications. Monitor and troubleshoot cloud infrastructure and services, resolving issues promptly.
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