Payment Handling: Manage payment transactions, including accepting cash, credit/debit card payments. Accuracy and confidentiality in handling financial transactions are essential.
Room Assignment: Assign rooms to guests based on their preferences, availability, and any special requests.
Information Resource: Serve as a primary source of information for guests, providing details about hotels amenities, services, policies, and local attractions. They may also handle inquiries related to events, conferences, or specials arrangements.
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Log, triage, and manage incidents/service requests through to resolution, escalating to OEM/vendor support (H3C, Oracle, NetApp, Dell EMC, Brocade, Stormshield, Red Hat, Veritas) where required.
Coordinate hardware break-fix activities, including parts replacement, firmware/patch upgrades, and vendor dispatch coordination.
Support backup and disaster recovery operations, including tape library and backup storage management.
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Security & Governance: Implement enterprise security controls on-site, including IAM policy management, network security groups, encryption standards, and local regulatory compliance rules.
Operations & Troubleshooting: Perform real-time technical troubleshooting, root-cause analysis (RCA), and operational support directly within the client environment.
Client Engagement: Communicate technical progress, document architecture setups, and provide technical advisory to local stakeholder teams.
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• Other consecutive documentation works related to the job assigned and other jobs instructed by the authority
Timing : 10 AM to 10.00 PM / 10.00 PM to 10.00 AM Rotating shift Shift Pattern : 4 Days work 2 Days off basis Must have experience in enforcement i.e SPF, Auxiliary Police or relevant.