Monitor outstanding customer statements and assist management with tracking collections and aging debtor reports.
Receive, track, and meticulously verify all incoming vendor invoices—including shipping lines, port authorities (demurrage, detention, storage), customs brokers, fuel suppliers, and transport sub-contractors—against agreed rates and internal job folders.
Identify, investigate, and resolve rate or volume discrepancies with suppliers before inputting data into the system.
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Supervise a large workforce, review mandore records, and monitor daily FFB grading reports.
Ensure compliance with MSPO and RSPO standards, including training and documentation.
Identify harvesters with disciplinary issues and take appropriate follow-up actions in the field. Conduct regular field inspections and verify FFB grading.
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Inform Human Resources management of issues related to employee relations within the division or property. Ensure accurate maintenance of all employee records and files (e.g., interview documents, I-9's). Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.
Report accidents, injuries, and unsafe work conditions to manager. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.
Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Enter and locate work-related information using computers and/or point of sale systems.
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