To be aware of all services which Tamu Hotel & Suites Kuala Lumpur offers, inclusive of recreational, food and beverage, guest services, special events and promotions.
To be aware of top corporate and VIP clients of the Hotel, recognizing and welcoming them by name upon their return visits to the Hotel.
To take a personal interest in all guests for the duration of their stay, ensuring their expectations of Tamu Hotel & Suites Kuala Lumpur are exceeded.
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Staff rates at Accor hotels in Singapore and worldwide
Birthday leave
Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.
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Analytical and independent thinker with good written and verbal communication skills; able to explain complex technical subjects in a simple straightforward manner to senior management
Self-driven, able to provide creative or alternative solutions to address business problems to achieve objectives
Strong team player with good interpersonal and organizational skills
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Drive a sustainable business growth strategy by developing new risk management approaches, tools, and analytics to create efficiencies within the team and implement better controls to cater for new products and markets
1-3 years of relevant experience in risk analytics/management
Good university degree in a quantitative discipline (e.g. Financial Engineering, Computing, etc.)
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Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue.
Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
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The Receptionist cum Administrative Assistant will manage the school’s frontline reception services and provide general administrative and first-aid support. The successful candidate must be comfortable interacting with students, parents, visitors and school staff.
Reception and Customer Service
Manage the General Office’s frontline reception counter.
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With the global teams and the collaborative culture within the company, this is a valuable opportunity for talents with strong experience in Wealth Management to make an impact and roll-out their expansion plan for the firm the next few years.
Business Analyst - Wealth Management Team (Contract) - 12 Months, Renewable