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5,000+ 客服 Jobs in Malaysia | Job Vacancies | September 2026 | Ricebowl
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"客服"
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Manage Alert
Undisclosed
台灣
- 追蹤並分析客服團隊 KPI 表現，包含 Service Level、Answer Rate、Abandon Rate 等指標，透過數據分析提出改善建議。
- 負責客戶申訴及升級案件處理，協調相關單位並追蹤案件進度，確保問題獲得妥善解決。
- 規劃及管理客服排班與人力配置，確保各時段皆有充足人力支援營運需求。 ...
Posted
24 days ago
Pacific Asiawide Corporation
MYR2,400 - MYR5,000 Per Month
KL City
- Teamwork.
- People engagement and opportunities for advancement.
- Communication and transparency. ...
Posted
24 days ago
Undisclosed
Malaysia
- Solid organizational and time management skills
- Tech savvy & familiar with current technologies, like desktop sharing, cloud services, CRM and VoIP
- Experience with word-processing software and spreadsheets (e.g., MS Office) ...
Posted
8 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Convert enquiries into confirmed sales and achieve monthly sales targets.
- Follow up on quotations, potential customers and pending enquiries to maximise sales conversion.
- Process customer orders and coordinate with the warehouse/operations team regarding stock availability, packing and delivery. ...
Posted
15 days ago
MYR3,500 - MYR5,000 Per Month
KL City
- Carrying out Area Management Meetings to keep franchisees updated with the latest updates from HQ such as promotions and advertising activities so that the franchisees are aligned with the companys
- Monthly review of the center’s performances based on the total number of students, student retention rate, student dropout rate, etc. in order to ensure that the quality of each individual centers are being maintained.
- Direct report to FC Manager. ...
Posted
15 days ago
PASONA SINGAPORE PTE. LTD.
SGD5,000 - SGD5,000 Per Month
Singapore
- • Experience in F&B / Hospitality / Retail industry is a must
- • Experience using CRM platforms such as Salesforce, Zendesk, Freshdesk, HubSpot or similar systems.
- • Japanese speaking is an advantage to liaise with Japanese speaking stakeholder and Japan HQ ...
Posted
24 days ago
Merchantrade Asia Sdn Bhd - (subsidiary- Celcopon )
MYR1,800 - MYR1,800 Per Month
- Provide after-sales customer service and public relations support;
- Support branch operations and administration tasks.
- Minimum SPM or Diploma in any field; ...
Posted
24 days ago
Customer Service - Operations Specialist (Air Freight - Ocean Freight) Customer Service - Operations Specialist (Air Freight - Ocean Freight)
EASYSPEED GLOBAL FORWARDING (SINGAPORE) PTE. LTD.
MYR2,500 - MYR3,500 Per Month
- Provide affiliates with relevant marketing materials, product information and campaign resources.
- Monitor affiliate activities and ensure compliance with campaign terms and conditions.
- Track affiliate performance and support campaign optimisation. ...
Posted
24 days ago
Undisclosed
台灣
- Carry out preventive maintenance (PM), including troubleshooting and part replacement.
- Operate, calibrate, and optimize MBMW performance.
- Support tool installation across all phases, including coordination, testing, and acceptance. ...
Posted
15 days ago
SGD1,800 - SGD1,800 Per Month
Singapore
- Work closely with various departments to resolve enquiries and ensure smooth follow-up.
- Manage challenging or sensitive interactions with patience, professionalism, and resilience.
- Navigate multiple systems simultaneously while handling customer interactions efficiently. ...
Posted
9 days ago
MYR5,000 - MYR6,500 Per Month
KL City
- Experience in BPO, contact centre, customer service, e-commerce, or related industries is an advantage.
- Strong presentation, communication, and facilitation skills.
- Comfortable conducting training for groups and individuals. ...
Posted
15 days ago
SGD2,600 - SGD2,600 Per Month
Singapore
- • Outsourced contact centre handles enquiries on portals and apps accessed by customers and advisors and accounts
- • The role is to deliver consistent customer experiences across multiple touchpoints (Hotlines and Customer Service pods) in accordance with the company’s service standards and quality objective:
- • Handle customers’ enquiries, complaints and feedback across all business channels ...
Posted
15 days ago
SGD2,400 - SGD2,400 Per Month
Singapore
- Respond to facility requests through Microsoft Teams and email.
- Follow up with the relevant teams to ensure facility requests are completed on time.
- Coordinate and update training room setup requirements. ...
Posted
15 days ago
MYR2,000 - MYR3,300 Per Month
Ampang Jaya Municipal Council
- Weigh, label, padlock and seal drums and toner bags.
- Perform basic equipment maintenance and immediate repairs when required.
- Prepare necessary documentation, including dispatch/shipping documents. ...
Posted
15 days ago
2683 - Customer Service Executive - Export - Freight Forwarding 2683 - Customer Service Executive - Export - Freight Forwarding
THE SUPREME HR ADVISORY PTE. LTD.
SGD2,300 - SGD2,300 Per Month
Singapore
- Basic Salary: $2300-$3500
- Direct Contact with Customers with outstanding friendly and reliable service offered
- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking ...
Posted
15 days ago
MYR2,000 - MYR2,500 Per Month
Ara Damansara
- Process customer requests, complaints, feedback, and service-related issues.
- Maintain accurate records of customer interactions and update relevant systems.
- Follow company policies, procedures, and service standards. ...
Posted
24 days ago
Undisclosed
Malaysia
- Assist in calling up customers for service / sales interactions;
- Carry out Branch RCSA through sample checking and effective rectification as applicable;
- Accept and process transactions (deposits, withdrawals, Remittances, ANSB and any other products launched by the Bank) in a timely and accurate manner; ...
Posted
20 days ago
SGD2,500 - SGD2,500 Per Month
Singapore
- · Manage booking allocation andcargo prioritization based on available capacity and operational requirements.
- · Provide customers with timelyupdates on booking status, flight changes, delays, offloads and operationaldisruptions.
- · Coordinate and follow up oninterline connections and onward movement of shipments. ...
Posted
16 days ago
MYR1,000 - MYR1,000 Per Month
KL City
- What is one thing you think you may struggle with in this role? What would you do to improve or manage it?
- Pack and prepare customer orders accurately and on time.
- Handle simple product engraving and check personalised orders carefully. ...
Posted
16 days ago
SGD2,400 - SGD2,400 Per Month
Singapore
- Working Days & Hours: 5.5 days (44 hours per week)
- Monday to Friday: 7:00am – 7:00pm (8 working hours per day)
- Every Saturday: 7:00am – 1:30pm (4 working hours per day) ...
Posted
9 days ago
The Future Brands Sdn Bhd
MYR2,500 - MYR3,500 Per Month
- - Respond promptly to customer enquiries via IG DM, Facebook Messenger/ ManyChat, Shopee Chat, Whatsapp, and other designated communication channels
- - Maintain a professional, friendly, and solution-oriented when assisting customers
- - Identify recurring customer concerns and provide feedback to the team for continuous improvement ...
Posted
24 days ago
DREAMS LANGUAGE ACADEMY
MYR3,000 - MYR4,500 Per Month
KL City
- Develop and review operational projects, plans, campaigns and timeline
- Lead & propose continuous improvement initiatives across Education & Customer Support processes
- To prepare weekly performance analysis & strategic reporting ...
Posted
24 days ago
Undisclosed
- Monitor and oversee order fulfillment processes, ensuring orders are processed accurately and delivered within agreed timelines.
- Collaborate with third-party logistics providers, warehouses, and forwarders to ensure efficient order and delivery execution.
- Provide guidance on product availability, pricing, commercial conditions, and customer support solutions. ...
Posted
8 days ago
Pacific Asiawide Corporation
MYR2,400 - MYR4,500 Per Month
KL City
- Attractive performance-based incentives and bonuses
- Career development and soft skills training
- A willingness to learn ...
Posted
24 days ago
MYR4,500 - MYR5,200 Per Month
- Record and update customer information and interactions in the system.
- Escalate complex issues to the appropriate department when necessary.
- Follow company policies and service standards to ensure quality customer support. ...
Posted
24 days ago
MYR4,500 - MYR4,800 Per Month
KL City
- Comprehensive Training Provided
- Career Growth Opportunities
- Multinational Working Environment ...
Posted
24 days ago
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