Be responsible for welcoming guests, providing information and personalising customer relations
Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)...
Be responsible for welcoming guests, providing information and personalising customer relations
Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)...
Drives employee satisfaction and ensures continuous improvement action plan is executed effectively, with a focus on team and succession planning.
Communicates effectively the hotel strategies and situation awareness to all partners: Owners, Corporate Office and Associates.
Oversees the timely development and completion of the annual budgets, regularly monitors performance and assumes responsibility for its achievement....