We are seeking a reliable and organized individual to join our team on a part-time/full-time/contract, fully work-from-home or hybrid. This role involves providing exceptional support to our studio members and assisting with a range of administrative and studio-related tasks, including workshops and events from Mon-Fri 9-5pm.
Responsibilities:
- Respond to member inquiries via chat, ensuring a high level of satisfaction.
- Manage membership records, update member information, and assist with renewals or changes.
- Compile and organize data related to class attendance, member feedback, and other studio metrics.
- Assist with scheduling and coordinating online events, workshops, and classes.
- Support marketing and communications related to studio activities.
- Perform additional administrative tasks as needed, all from the comfort of your home upon request.
Qualifications:
- Strong communication skills and a friendly, customer-focused attitude.
- Excellent organizational skills and attention to detail.
- Ability to work independently and manage time effectively.
- Comfortable using online tools for communication, data entry, and scheduling.
- Excellent organizational skills and attention to detail.
Remuneration:
- Starting RM2400
- Participate domestic/international travels as organised from time to time.
- Incentives given based on performance.
- Opportunity to be trained as an in-house instructor.
Job Types: Full-time, Permanent, Freelance, Fresh graduate
Pay: From RM2,400.00 per month
Benefits:
- Flexible schedule
- Gym membership
- Opportunities for promotion
- Professional development
- Work from home
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Customer support: 1 year (Preferred)
Work Location: In person