EXASOFT PTE. LTD. Hiring! Work from Home VDI Support (Virtual Desktop Infrastructure) in , Earn up to SGD 9,000 - Ricebowl

Description:

• Provide L3 support for VMware Horizon View VDI environment, handling complex incidents and escalations.
• Troubleshoot and resolve advanced VDI issues related to connectivity, performance, and user experience.
• Manage and maintain Horizon components including Connection Servers, Unified Access Gateways (UAG), Composer/Instant Clones.
• Perform root cause analysis (RCA) and implement permanent fixes for recurring issues.
• Oversee gold image management, patching, and application delivery within the VDI environment.
• Monitor and optimize VDI performance, capacity, and availability to meet SLA requirements.
• Collaborate with infrastructure, network, security, and EUC teams for end-to-end service stability.
• Implement and enforce security policies and access controls within the Horizon environment.
• Automate and enhance operations using PowerShell, scripting, and Horizon tools.
• Maintain documentation, reporting, and stakeholder communication on system health and improvements.

We are a team of young professionals with an entrepreneurial mindset come together to redefine the talent that accelerate innovation, growth, and sustainability of the business.

We live in a world of complexity and uncertainty, whether its economy or business. And its technology that drives constant change. A business needs the right people, working collaboratively and effectively and that’s where we come in.

Exa- is a new brand that is locally breaded with an international exposure. We bring in a strong persuasion, collaborating with the expertise and network of professionals across IT.

We value and believe in our team, and we start with understanding a candidate’s ambitions. Aspiring ahead with them by - coaching, guiding, investing in their training, and upskilling throughout their career.