Big Grain Credit Sdn. Bhd. Hiring! Full Time Credit Control Executive in Sarawak - Ricebowl

We are looking for a responsible and result-oriented Credit Control Executive to manage overdue accounts, follow up on customer repayments, and maintain healthy collection performance.

Job Responsibilities

• Follow up with customers on overdue accounts via phone calls, WhatsApp, SMS, and emails.
  、WhatsApp.

• Negotiate repayment arrangements and monitor payment commitments.

• Ensure monthly collection targets are achieved.

• Update collection records and customer communication logs.

• Review aging reports and monitor delinquent accounts.

• Prepare collection reports and status updates.

• Escalate difficult cases to management when necessary.

• Handle customer enquiries related to outstanding payments.

• Maintain professional and positive customer relationships.

• Minimum SPM, Diploma or Degree in any field.

• Fresh graduates are encouraged to apply.

• Experience in credit control, debt collection, banking, finance, or customer service will be an added advantage.

• Good communication and negotiation skills.

• Able to work independently and under pressure.