WY& Partners Hiring! Full Time Outlet Supervisor in Federal Territory, Earn up to MYR 3,800 - Ricebowl

We're Hiring | Outlet Supervisor
New Outlet Opening – IOI City Mall

Be part of an exciting new chapter!

Chonky Cookies is opening a new outlet at IOI City Mall, and we're looking for a dedicated and hands-on Outlet Supervisor to lead our team in delivering exceptional customer experiences.

What You'll Do:

• Lead, motivate, and support the outlet team to achieve daily operational excellence.
• Ensure outstanding customer service and handle customer feedback professionally.
• Oversee daily outlet operations, including opening and closing procedures.
• Monitor product quality, food safety, cleanliness, and service standards.
• Assist with staff scheduling, training, coaching, and performance monitoring.
• Manage stock levels, inventory, and ordering to minimise wastage.
• Prepare daily reports and ensure smooth communication with the management team.
• Drive sales while maintaining operational efficiency.

We're Looking For Someone Who:
Has at least 1–2 years of supervisory experience in F&B or retail.
Demonstrates strong leadership and communication skills.
Is proactive, responsible, and able to work in a fast-paced environment.
Enjoys coaching and developing team members.
Is willing to work weekends, public holidays, and rotating shifts.

If you're passionate about hospitality, enjoy leading people, and are ready to grow with an expanding brand, we'd love to hear from you!

Pay: RM3,000.00 - RM3,800.00 per month

Application Question(s):

• Where is your current place of residence?
• Do you have your own transportation to travel to and from our IOI City Mall outlet?
• Please describe your supervisory experience in the F&B or retail industry.

Work Location: In person