Impiana Hotel Ipoh Hiring! Full Time EXECUTIVE HOUSEKEEPER in Perak, Earn up to MYR 5,800 - Ricebowl

• Lead and manage the overall operations of the Housekeeping Department to ensure the highest standards of cleanliness, hygiene, and presentation throughout the property.
• Develop, implement, and maintain housekeeping policies, procedures, and service standards.
• Plan, organize, and supervise daily housekeeping operations, including guest rooms, public areas, offices, and back-of-house areas.
• Conduct regular inspections to ensure compliance with quality, cleanliness, and brand standards.
• Recruit, train, coach, supervise, and evaluate housekeeping staff to achieve departmental objectives.
• Prepare staff schedules, duty rosters, and work assignments to ensure efficient manpower utilization.
• Monitor departmental productivity and implement strategies to improve operational efficiency.
• Manage housekeeping budgets, control departmental expenses, and monitor labour and operating costs.
• Oversee inventory management for linens, uniforms, guest amenities, cleaning supplies, and housekeeping equipment.
• Coordinate the procurement of housekeeping supplies and ensure adequate stock levels are maintained.
• Ensure proper maintenance, storage, and replacement of housekeeping equipment and machinery.
• Coordinate closely with Front Office, Engineering, Laundry, Security, and other departments to ensure smooth hotel operations.
• Handle and resolve guest complaints, special requests, and service recovery in a timely and professional manner.
• Ensure all housekeeping operations comply with health, safety, sanitation, and environmental regulations.
• Conduct regular safety inspections and ensure proper handling and storage of cleaning chemicals.
• Monitor lost-and-found procedures and ensure accurate documentation and safekeeping of guest belongings.
• Prepare departmental reports, budgets, forecasts, and performance analyses for management review.
• Lead quality assurance initiatives and ensure readiness for internal audits, external inspections, and certification requirements.
• Identify training needs and implement continuous learning and development programmes for housekeeping staff.
• Drive continuous improvement initiatives to enhance guest satisfaction, operational efficiency, and service quality.
• Perform any other duties assigned by Hotel Management or the General Manager.

Pay: RM5,000.00 - RM5,800.00 per month

Work Location: In person