As Hiring! Full Time Account Manager in Pahang, Earn up to MYR 10,000 - Ricebowl

Customer Relationship Management: Serve as the primary point of contact between the client and the company, conducting regular check-ins to ensure client satisfaction and lower churn rates.

Revenue Growth & Secondary Sales (Upselling & Cross-selling): Gain a deep understanding of clients' business pain points to pitch upgraded features (Upsell) or complementary solutions (Cross-sell), driving contract renewals and expanded revenue.

Cross-functional Coordination: Act as the client's internal advocate by gathering requirements and collaborating with internal product, technical, delivery, and support teams to ensure on-time, high-quality execution.

Risk Management & Problem Resolution: Promptly respond to client complaints or unexpected issues, coordinating resources to resolve challenges and turn dissatisfaction into trust.

Data Analysis & Business Reporting: Provide clients with regular usage reports or ROI analysis to demonstrate value, while reporting account health metrics and revenue forecasts to internal management.

Pay: RM5,000.00 - RM10,000.00 per month

Language:

• Mandarin (Preferred)
• Bahasa (Preferred)

Work Location: In person