BAYU BEACH RESORT PORT DICKSON Hiring! Full Time Guest Service Assistant in Negeri Sembilan, Earn up to MYR 1,700 - Ricebowl

1. Ensures all incoming calls to Front Office are answered with the standard greeting.

2. Ensures the efficient handling of guest check in and check out and greets all guests who enters into the hotel in a friendly, courteous and efficient manner.

3. Maintains a high standard of oral communication with parties at all levels, both internal and external.

4. Updates all check in folios, ensuring all necessary details are captured into the system according to Front Office procedures.

5. Takes personal responsibility for promoting the Hotel’s ‘I’LL DO IT!’ philosophy: -

- Take the “I’ll Do It!” attitude

- Take personal responsibility

- Practice teamwork

6. Perform other duties as may be assigned from time to time.

OVERNIGHT SHIFT TASK (WHERE APPLICABLE): -

7. Communicate with the outgoing GSA service staff at the start of the shift and ensures that all outstanding issues are actioned upon and followed through.

8. Communicates with incoming GSA service staff at the end of the shift and ensures any issues requiring immediate action and follow up are performed.

9. Ensures all necessary night audit back up and end-of-day functions are completed accurately on a timely basis.

10. Ensures all relevant charges are posted corrected, and the F&B POS transactions are balanced before the commencement of the end-of-day function.

Pay: From RM1,700.00 per month

Benefits:

• Free parking
• Maternity leave
• Meal provided

Work Location: In person