全职 CUSTOMER SERVICE 工作, 薪水 up to MYR 2,500, MHC COLDSTORAGE SDN BHD Pahang 公司招聘中 - Ricebowl

· Respond to customer enquiries through WhatsApp, Facebook, Instagram, TikTok, Shopee, Lazada, and other communication channels.

· Provide customers with accurate information regarding seafood products, prices, promotions, availability, delivery, and payment.

· Process and follow up on customer orders.

· Assist customers with order changes, cancellations, delivery enquiries, and other issues.

· Handle customer complaints professionally and provide appropriate solutions.

· Follow up with customers regarding pending payments or orders when necessary.

· Coordinate with the warehouse and delivery team to ensure orders are processed correctly.

· Maintain accurate customer and order records.

· Follow up with customers after purchase to ensure customer satisfaction.

· Assist the sales and e-commerce teams with customer-related matters.

· Maintain good relationships with existing customers and encourage repeat purchases.

· Perform other customer service duties assigned by the management.

Pay: RM1,700.00 - RM2,500.00 per month

Work Location: In person