Technical Sales Executive
About Us
We are a precision engineering factory based in Kuching, Sarawak, with a team of about 40 employees. We supply precision-machined and fabricated components to industrial and commercial clients, and we're looking for a versatile team player to manage our key customer relationships while supporting our tender and quotation process.
The Role
This Sales role covers Key Accounts and Costing. You'll be the main point of contact for our existing key customers while helping the business win new work, which includes building relationships and accurate, competitive costing.
Key Accounts (Customer Management & Business Development)
- Manage and maintain relationships with our key accounts, acting as their primary point of contact
- Understand each customer's requirements, production schedules and pain points
- Coordinate with our production team to ensure orders are delivered on time and to spec
- Handle customer enquiries, follow-ups and complaints, escalating where needed
- Identify and approach potential new customers to grow the client base
- Prepare regular account status updates/reports for management
Costing (Tenders & Technical Quotes)
- Prepare cost estimates and technical quotations for tenders and customer enquiries
- Read and interpret engineering drawings/specifications to determine material, machining and labour costs
- Liaise with production and procurement teams to obtain accurate cost inputs
- Prepare and submit tender documents within deadlines
- Track quotation status and follow up on outstanding tenders/quotes
- Maintain a costing database/reference for common jobs and materials
Requirements
- Diploma/Degree in Mechanical/Manufacturing Engineering, Business, or related field
- 3+ years' experience in account management, sales or costing/quotation, preferably in a manufacturing or engineering environment
- Ability to read engineering drawings is an advantage
- Strong communication and negotiation skills
- Comfortable with numbers, costing calculations and Excel
- Well-organised, able to manage multiple tenders/accounts simultaneously
- Proactive, able to work independently with minimal supervision
- Own transport (customer site visits required)
What We Offer
- Salary of RM3,500 – RM4,500 (commensurate with experience)
- Stable, established company with a supportive team
- Opportunity to take ownership of customer relationships and a core commercial function
Pay: RM3,500.00 - RM4,500.00 per month
Benefits:
- Free parking
- Opportunities for promotion
- Professional development
Work Location: In person