About the Role:
As a Pre-sales Engineer, you will provide technical guidance, support, and solutions to customers in the Cloud Native, DevOps, Kubernetes, and Container Platform space.
You will work closely with our Sales, Product, R&D, and technical teams to understand customer needs, develop solutions, and ensure a high level of customer satisfaction.
Key Responsibilities:
- Provide customers with on-site guidance and training for product trials, help customers solve technical problems, become a technical communication bridge between customers and the company, and maintain good customer relations.
- Cooperate with the sales team to identify business opportunities, provide solutions and pre-sales technical support.
- Responsible for the preparation of project proposals, bids, test reports, implementation plans and other technical documents.
- Collect and sort out the needs of the client and the market, and provide more accurate and timely information for back-end products and R&D.
- Participate in relevant marketing activities and keynote speeches.
- Carry out technical exchanges and cooperation with partners.
Qualifications:
- Bachelor's degree in Computer Science, Computer Engineering, or related field.
- Experience in Pre-sales, R&D, DevOps, Operations, or System/Platform Engineering is preferred.
- It’s better to be familiar with the mainstream technology and related company products in the cloud computing industry.
- Experience in pre-sales, R&D or operation and maintenance of medium is preferred.
- Excellent communication skills, including the ability to communicate technical information to both technical and non-technical audiences.
- Ability to work independently and collaboratively in a team environment.
- Strong problem-solving and analytical skills.
Pay: From RM8,000.00 per month
Work Location: Remote