ASJ COMPONENTS (M) SDN BHD Hiring! Full Time Customer Service Officer in Johor, Earn up to MYR 3,500 - Ricebowl

MAIN DUTIES/ RESPONSIBILITIES

→Contact window between customers and ASJ with regards of customers' order.

→Receive and process PO from customer and liase with planner on schedule date. Reply to customers support date.

→Responsible to do rescheduling on the existing PO for pull in/push out ior cancellation and to arrange for the shipment.

→Planning for consignment stock at hub, arranging for the shipment and do consignment billing.

→Prepare shipping doc and liase with forwarder/agent for the shipment.

→Issue RMA/Credit Note/Debit Note

→Maintaining the part mapping and price for each customers into SAP system

→Assist Sales & Marketing team from time to time

→Responsible to do Month to Date report for customers' booking on weekly basis (Senior Officer).

→Any other work related with CS job scope

EDUCATIONAL QUALIFICATIONS

→Minimum STPM/Diploma holder

(Equivalent related experience may be substituted for educational requirements)

→Fluent in English is needed.

Job Type: Permanent

Pay: RM2,000.00 - RM3,500.00 per month

Benefits:

• Dental insurance
• Free parking
• Health insurance
• Maternity leave

Experience:

• Customer Care Specialist: 1 year (Required)

Work Location: In person