Job Summary
We are seeking an experienced and highly organized Warehouse Supervisor to oversee all daily warehouse operations, including receiving, storing, picking, packing, and shipping. The ideal candidate will lead a team of warehouse associates, ensure operational efficiency, maintain safety standards, and drive continuous improvement. This role requires strong leadership, problem-solving skills, and a commitment to meeting productivity and quality goals.
Key Responsibilities
Operations Management
- Oversee and coordinate daily warehouse activities, including receiving, put-away, order fulfillment, inventory control, and outbound shipping.
- Ensure timely and accurate processing of all inbound and outbound shipments.
- Monitor workflow and adjust staffing levels and schedules to meet operational demands.
- Implement and enforce standard operating procedures (SOPs) to maintain consistency and quality.
Team Leadership & Supervision
- Supervise, train, and mentor warehouse associates, including forklift operators, pickers, packers, and loaders.
- Conduct regular performance evaluations, provide constructive feedback, and address disciplinary issues when necessary.
- Foster a positive, collaborative, and safety-first team culture.
- Coordinate daily shift meetings to communicate goals, updates, and safety messages.
Inventory Control
- Oversee cycle counts, physical inventories, and reconciliation of inventory discrepancies.
- Maintain accurate inventory records using the Warehouse Management System (WMS).
- Investigate and resolve inventory variances in a timely manner.
Safety & Compliance
- Enforce strict adherence to workplace safety policies and OSHA regulations.
- Conduct regular safety inspections and risk assessments of equipment and facilities.
- Ensure proper handling and storage of hazardous materials (if applicable).
- Maintain clean, organized, and clutter-free warehouse environment.
Process Improvement
- Identify opportunities to improve efficiency, reduce waste, and lower costs.
- Collaborate with management to implement lean practices and automation solutions.
- Recommend and support system upgrades or process changes to enhance productivity.
Reporting & Communication
- Prepare and submit daily, weekly, and monthly operational reports (e.g., productivity, accuracy, downtime).
- Communicate effectively with internal teams, including procurement, customer service, and transportation.
- Liaise with external partners such as carriers, vendors, and third-party logistics providers.
Qualifications
Education & Experience
- High school diploma or equivalent required; Bachelor’s degree in Supply Chain, Logistics, or Business preferred.
- Minimum of 3–5 years of warehouse operations experience, with at least 1–2 years in a supervisory or lead role.
- Experience with Microsoft Office Suite (Excel, Outlook, Word).
Skills & Competencies
- Strong leadership and people management skills.
- Excellent organizational and time-management abilities.
- Solid understanding of warehouse KPIs (e.g., accuracy, productivity, on-time shipping).
- Knowledge of OSHA safety standards and best practices.
- Effective verbal and written communication skills.
- Problem-solving mindset with attention to detail.
- Ability to work in a fast-paced environment and adapt to changing priorities.
Physical Requirements
- Ability to stand, walk, and move throughout the warehouse for extended periods.
- Capacity to lift and carry up to 50 lbs (or as required by the role).
- Comfortable working in varying temperatures (e.g., cold storage or non-climate-controlled environments).
职位类型:全职, 其他
薪资: RM4,000.00至RM6,000.00(每月 )
Work Location: 现场办公