Hyatt Regency Kuantan Resort Hiring! Full Time Associate Director of Events in Pahang - Ricebowl

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing authentic hospitality and meaningful experience for each and every guest. Hyatt is a place where high expectations aren't just met-they're exceeded.

You will be responsible for the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations.

The Assistant Director of Events is responsible to ensure the smooth and efficient of the Events department, covering both the catering sales as well as convention services functions of the hotel.

Responsibilities

• Oversee the daily operations of the Events department, ensuring seamless coordination of catering and convention services.
• Lead and support a team of Event Managers and Coordinators to deliver exceptional service and memorable guest experiences.
• Collaborate with Sales, Food & Beverage, and Operations teams to execute successful events from planning to completion.
• Maintain strong relationships with clients, ensuring their needs are met with professionalism and care.
• Uphold Hyatt’s standards of service, safety, and operational excellence.

Qualifications

• A university degree or diploma in Hospitality or Tourism Management.
• Minimum 2 years of experience as Director of Catering, Catering Manager, or Convention Services Manager.
• Good operational, administrative and interpersonal skills are a must. Passion for guest service and team development
• Excellent communication and problem-solving skills
• Commitment to Hyatt’s values and purpose

***Due to strict regulation of the Immigration and Manpower Department, this position is open for locals only.