- Malaysia
Working Location
Job Description
Responsibilities
About the Role:
We are seeking a no-nonsense Operations Manager to take full control of our catering and cleaning services across three locations. This role is not a desk job. You will be on your feet, outdoors, and hands-on - managing teams of 50 or more workers in fast-paced, high-pressure environments.
Key Requirements:
· Minimum 10 years of experience directly managing large teams (50+ workers)
· Proven background in busy restaurants, catering, cleaning services, outdoor banqueting, or any other demanding service industries
· Strong ability to discipline staff and manage operational workers
· Experience working under tight schedules, with large crowds, and in high-pressure conditions
· Physically fit, able to walk non-stop and perform hands-on tasks
· Comfortable working outdoors: arranging catering, events, parties, and operations
· Willingness to work weekends, public holidays, and unsociable hours
· Strong personality - firm, fair, and in full control at all times
Qualifications & Skills
· Working experience in a restaurant, catering company, house-keeping/ cleaning services is a prerequisite.
· A true leader who gets things done and does them well.
· A very street-smart, highly observant person capable of quickly identifying issues.
· Natural ability as a hands-on manager with a talent for solving problems.
· Strong organisational skills for planning events and preparatory work.
· Customer satisfaction-focused, with experience in addressing customer-related issues
· Understanding of human resource behaviour, particularly in addressing disciplinary issues
If you are a strong leader who thrives on chaos and demands results, we want to hear from you.
Pay: RM10,000.00 - RM20,000.00 per month
Benefits:
Work Location: Remote
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