The Shakespeare Hotel, Hakuba Hiring! Full Time F-B Manager in Sabah, Earn up to MYR 10,000 - Ricebowl

What Will You Do?
As the Food & Beverage Manager at Ormond Sandakan, you will play a key leadership role in driving operational excellence and delivering outstanding guest experiences. You will be hands-on, actively involved in daily operations, and responsible for leading a high-performing F&B team in a dynamic hospitality environment. Your main responsibilities include:

• Oversee all Food & Beverage operations, ensuring they are delivered within budget and in line with the hotel’s service standards
• Maintain excellent levels of service for both internal and external guests
• Develop innovative and appealing menus, manage purchasing, and continuously improve offerings
• Proactively identify guest needs and address feedback in a timely and professional manner
• Lead, mentor, and develop the F&B team through recruitment, training, performance management, and coaching
• Establish and monitor targets, KPIs, schedules, policies, and standard operating procedures
• Foster open communication, teamwork, and a culture of ownership within the department
• Ensure full compliance with all food hygiene, health, and safety regulations
• Regularly review product quality and service delivery to maintain brand standards
• Act as the departmental duty manager for special events and functions
• Work closely with the Sales & Marketing team and the Food & Beverage Head to manage customer communications and event coordination
• Prepare and present reports on sales performance, productivity, and operational results
• Monitor supplier performance and address any quality or delivery issues

Who Must You Be?
We are looking for a dynamic, results-driven leader with strong experience in food and beverage operations. The ideal candidate should demonstrate the following qualities and qualifications:

• Proven experience in Food & Beverage management
• Strong knowledge of MS Office and restaurant management systems (POS)
• Excellent problem-solving skills with the ability to make quick, effective decisions
• High level of spoken and written English
• Confident, enthusiastic, and highly communicative
• Knowledgeable about current food and beverage trends and industry best practices
• Strong leadership skills with the ability to manage teams and achieve financial targets
• Guest-focused with a passion for service excellence
• Diploma or degree in Culinary Arts, Food Service Management, Hospitality, or a related field
• Willing to be based in Sandakan, Sabah, and support operations when required

Who Are We?
Ormond Group rethinks hospitality for the contemporary traveler. Our vision is to create experiences that positively influence the way people live, work, and have fun together. Our hotels are a collection of individually designed spaces that welcome all – guests, locals, and nomads.

Our people are at the heart and soul of our brand. An Ormond experience is about service that matters. We make our guests feel at ease and at home. Every experience is thoughtfully designed to leave a lasting impression.

Ormond Group owns and operates three distinct brands – Ormond Hotels, MoMo’s, and Tune. We are backed by entrepreneurs and investors who have built successful, disruptive ventures such as AirAsia. Our shareholders and team are committed to building a great business while having fun along the way.

Pay: RM8,000.00 - RM10,000.00 per month

Benefits:

• Dental insurance
• Health insurance
• Maternity leave
• Meal provided
• Opportunities for promotion
• Professional development

Work Location: In person