居家办公 Business Development Representative (B2B) (Remote) 工作, 薪水 up to MYR 2,400, CALLMARK Solutions 公司招聘中 - Ricebowl

About CALLMARK Solutions

CALLMARK Solutions is a Malaysian Business Process Outsourcing (BPO) company specialising in B2B lead generation, appointment setting, customer engagement and business support services.

We work with organisations across industries to help grow their sales pipeline through professional outbound business development and customer engagement.

We are looking for confident and motivated individuals who enjoy speaking with people, building relationships and opening doors for new business opportunities.

Job Responsibilities

As a Business Development Representative (BDR), you will represent CALLMARK's clients by engaging with business decision-makers and identifying potential sales opportunities.

Your responsibilities include:

• Conduct outbound calls to prospective businesses using qualified contact databases.
• Introduce clients' products, services or solutions professionally.
• Build rapport with business decision-makers and understand their business needs.
• Qualify sales opportunities based on project requirements.
• Schedule appointments or meetings for clients' sales teams.
• Update customer information and call outcomes accurately in the CRM system.
• Maintain high standards of professionalism and customer experience during every interaction.
• Meet daily activity targets and campaign KPIs.
• Participate in product, campaign and sales training sessions.
• Support other business development activities as assigned.

Requirements

• Minimum SPM qualification. Diploma or Degree is an advantage.
• Fresh graduates are encouraged to apply.
• Previous experience in telemarketing, B2B sales, lead generation, appointment setting or customer engagement is an advantage.
• Excellent spoken and written English.
• Able to communicate fluently in Bahasa Malaysia.
• Additional languages such as Mandarin, Cantonese or Hokkien are an added advantage.
• Confident speaking over the phone.
• Strong interpersonal and communication skills.
• Able to handle rejection professionally and remain motivated.
• Comfortable using CRM systems and Microsoft Office.
• Self-disciplined and able to work independently in a remote environment.
• Own a laptop with a stable fibre internet connection.

Performance Expectations

• Handle approximately 100–200 outbound calls per day depending on campaign requirements.
• Maintain accurate CRM records and activity updates.
• Achieve individual KPIs including call productivity, lead quality and appointment targets.

Work Environment & Benefits:

• Working hours: 9 AM – 6 PM, Monday – Friday. (Some changes to schedule may be expected depending on client requirements)
• Weekends and Public Holidays (per gazetted list) are off.
• Fully remote work environment.
• Ongoing coaching, skill-building programs, and career advancement pathways.
• Supportive, growth-focused team culture.

Pay: RM2,200.00 - RM2,400.00 per month

Work Location: Remote