LAGENDA SUTERA (M) SDN BHD Hiring! Full Time Guest Service Associate in Sabah, Earn up to MYR 3,000 - Ricebowl

About the role

Cititel Express Kota Kinabalu is seeking a talented Guest Service Associate to join our dynamic team in Kota Kinabalu, Sabah. In this full-time position, you will be responsible for providing exceptional customer service to our valued guests, ensuring their stay with us is comfortable and memorable.

What you'll be doing

• Greeting and assisting guests at the front desk with check-in and check-out procedures
• Responding to guest inquiries and requests in a friendly and professional manner
• Proactively addressing guest concerns and resolving any issues that may arise
• Performing various administrative tasks to support the smooth operation of the front office
• Adhering to the hotel's policies, procedures, and quality standards at all times

What we're looking for

• Strong communication and interpersonal skills, with the ability to engage with guests of diverse backgrounds
• Proficiency in English, written and verbal with the ability to communicate verbally in Mandarin.
• Enthusiastic, friendly, and service-oriented attitude with a genuine desire to exceed guest expectations
• Flexible and adaptable to work in a fast-paced environment and handle multiple tasks simultaneously

What we offer

At Cititel Express Kota Kinabalu, we are committed to providing our employees with a supportive and rewarding work environment. In addition to a competitive salary, we offer a range of benefits including:

• Annual leave and sick leave entitlements
• Comprehensive health insurance coverage
• Opportunities for professional development and career progression

Pay: RM2,000.00 - RM3,000.00 per month

Benefits:

• Health insurance
• Meal allowance
• Opportunities for promotion
• Professional development

Work Location: In person