Limcoo Enterprise Hiring! Full Time Outlet Manager in Selangor - Ricebowl

About the role

Manage daily outlet operations for a beverage outlet, leading and supervising the team to maintain efficient service and consistent beverage quality. You will oversee all aspects of outlet management including staff scheduling, training, inventory control, sales performance, and customer service.

Key responsibilities

• Manage daily outlet operations, including opening and closing procedures

• Lead and supervise the team to maintain efficient service and consistent beverage quality

• Prepare staff schedules, arrange shift coverage and monitor attendance

• Train and guide staff on beverage preparation, customer service, hygiene and operating procedures

• Assist with drink preparation, order-taking, cashier duties and cleaning when required

• Monitor sales performance and lead the team towards achieving outlet sales targets and KPIs

• Manage stock ordering, receiving and inventory checks to prevent shortages, overstocking and wastage

• Ensure ingredients are stored correctly and expiry dates are monitored

• Handle customer enquiries, feedback and complaints professionally

• Check daily sales, cash collections and payment records, and report any discrepancies

About you

• Minimum 2 years of relevant F&B experience, preferably with supervisory or team-leading responsibilities

• Experience in bubble/milk tea, cafés or beverage outlets is an advantage

• Able to communicate in Bahasa Malaysia and English; Mandarin is an added advantage

• Good leadership, communication and problem-solving skills

• Responsible, organised and willing to work hands-on alongside the team

• Able to work shifts, including weekends and public holidays

• Basic knowledge of POS systems, cash handling and inventory management

• Food Handler Training Certificate and valid typhoid vaccination required before handling food