- Sepang Selangor Malaysia
Malaysia Airports Holdings Berhad Hiring! Full Time Admin-Operations Officer - Terminal Operations (Facilities Management-Operations) in Selangor - Ricebowl
Admin-Operations Officer - Terminal Operations (Facilities Management-Operations)
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Job Description
Responsibilities
Date: 27 Aug 2026
Location: Sepang, 10, MY, MAS-069
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Company: Malaysia Airports Holdings Berhad
Job Description
POSITION GENERAL SUMMARY
To ensure smooth and efficient operations of terminal.
ESSENTIAL POSITION FUNCTIONS
Monitor the operations within and coordinate with related agencies and units; to ensure smooth flow of passengers.
Ensure all facilities are serviceable and well maintained. To take necessary actions on facilities that was reported faulty.
To manage/ coordinate/liaise with others agencies for any event/crisis/emergencies.
Supervise the performance of the Terminal Operations staffs that are under his/her jurisdictions.
Liaise with AODM; on the overall status of the airport.
To compile all report on operation and facilities.
Ensure compliances to IMS and other certifications requirement.
To attend meeting on behalf of Duty Executives / Terminal Manager during their absence.
Monitor and ensure that the management of the VIP rooms is carried out as per SOP and Courtesy and Care.
Monitor/manage the performance of the service contractors at the terminal and ensure that they performed as per contract agreement.
Handle all complaints or feedbacks in a professional manner.
Key Challenges
Ensure that the services provided are exceeding passenger expectation.
Ensure Terminal score high in ASQ elements that related to terminal functions.
Skills
Ability to work in group or individually
Able to coordinate with other agencies
Relevant Industries
1–3 years of working experience in airport terminal operations, passenger handling, customer service operations, facilities management, or contractor oversight.
Open to fresh Diploma graduates with CGPA > 2.80 demonstrating strong interpersonal communication, problem-solving abilities, and customer orientation.
Education
Diploma Holders ONLY.
Diploma in Airport Operations Management, Aviation Management, Hospitality/Tourism, Business Administration, Operations Management, or an equivalent field.
Minimum academic achievement: CGPA > 2.80.
Additional Information
Open to Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us by 3 September 2026.
Only the shortlisted applicants will be notified.
Job Segment: Operations Manager, Facilities, Tourism, Operations, Travel, Aviation
Location: Sepang, 10, MY, MAS-069
#job-location.job-location-inline { display: inline; }
Company: Malaysia Airports Holdings Berhad
Job Description
POSITION GENERAL SUMMARY
To ensure smooth and efficient operations of terminal.
ESSENTIAL POSITION FUNCTIONS
Monitor the operations within and coordinate with related agencies and units; to ensure smooth flow of passengers.
Ensure all facilities are serviceable and well maintained. To take necessary actions on facilities that was reported faulty.
To manage/ coordinate/liaise with others agencies for any event/crisis/emergencies.
Supervise the performance of the Terminal Operations staffs that are under his/her jurisdictions.
Liaise with AODM; on the overall status of the airport.
To compile all report on operation and facilities.
Ensure compliances to IMS and other certifications requirement.
To attend meeting on behalf of Duty Executives / Terminal Manager during their absence.
Monitor and ensure that the management of the VIP rooms is carried out as per SOP and Courtesy and Care.
Monitor/manage the performance of the service contractors at the terminal and ensure that they performed as per contract agreement.
Handle all complaints or feedbacks in a professional manner.
Key Challenges
Ensure that the services provided are exceeding passenger expectation.
Ensure Terminal score high in ASQ elements that related to terminal functions.
Skills
Ability to work in group or individually
Able to coordinate with other agencies
Relevant Industries
1–3 years of working experience in airport terminal operations, passenger handling, customer service operations, facilities management, or contractor oversight.
Open to fresh Diploma graduates with CGPA > 2.80 demonstrating strong interpersonal communication, problem-solving abilities, and customer orientation.
Education
Diploma Holders ONLY.
Diploma in Airport Operations Management, Aviation Management, Hospitality/Tourism, Business Administration, Operations Management, or an equivalent field.
Minimum academic achievement: CGPA > 2.80.
Additional Information
Open to Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us by 3 September 2026.
Only the shortlisted applicants will be notified.
Job Segment: Operations Manager, Facilities, Tourism, Operations, Travel, Aviation
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