- Senai Johor Malaysia
Wiwynn Hiring! Full Time Quality Assurance Supervisor in Johor - Ricebowl
Working Location
Job Description
Responsibilities
- Coordinate the PQA team to resolve production quality issues and ensure timely issue closure with effective corrective actions.
- Collect, analyze and review product yield rates; drive continuous improvement initiatives with cross-functional teams.
- Lead and support customer Quality Process Audits (QPA) and Quality System Audits (QSA).
- Handle customer quality complaints and coordinate internal teams to investigate, respond and close issues.
- Assist Manufacturing Product Management (MPM) in addressing customer quality-related requirements and expectations.
- Establish and maintain quality control plans; ensure manufacturing processes comply with defined control plan requirements.
- Review RMA status and trends, and drive improvement actions to reduce recurrence.
- Perform First Article Inspection (FAI) and prepare complete FAI reports according to customer requirements.
- Lead weekly FPY (First Pass Yield) review meetings with customers to monitor performance and align on quality targets.
- Manage and guide PQA engineers, including manpower planning, job scope review and performance effectiveness.
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