Melilea (M) Hiring! Full Time Assistant Branch Manager in Sarawak, Earn up to MYR 4,000 - Ricebowl

Location: Kuching, Sarawak

Job Summary

The Assistant Branch Manager supports the Regional Manager in overseeing daily branch operations, driving sales performance, and ensuring excellent customer service aligned with Melilea’s wellness and beauty brand standards. This role plays a key part in managing staff, supporting distributors/customers, and ensuring smooth operational flow.

Key Responsibilities;

1. Branch Operations

• Assist in managing daily branch activities including retail sales, member support, and product handling
• Ensure smooth operation of the outlet/branch in line with company SOP
• Monitor opening, closing, and daily operational procedures

2. Sales & Business Development

• Support in achieving branch sales targets (retail & direct selling)
• Promote Melilea health and skincare products to customers and members
• Assist in organizing sales campaigns, roadshows, and product promotions
• Build and maintain relationships with distributors, members, and customers

3. Customer & Member Service

• Provide professional consultation on health and skincare products
• Handle customer inquiries, complaints, and feedback efficiently
• Ensure high level of customer satisfaction and brand experience

4. Team Leadership & Staff Management

• Supervise and guide sales staff and branch personnel
• Assist in staff scheduling, attendance monitoring, and discipline
• Provide coaching, product knowledge training, and motivation to the team
• Act as Person-In-Charge (PIC) when Branch Manager is absent

5. Inventory & Product Management

• Monitor stock levels & ensure proper stock ordering, receiving, and storage
• Conduct stock count and minimize losses or discrepancies

6. Financial & Reporting

• Assist in handling daily sales transactions and cash management
• Prepare sales reports, stock reports, and performance updates
• Ensure accuracy in billing and POS system

7. Brand & Compliance

• Ensure all operations follow Melilea brand standards and guidelines
• Maintain cleanliness, hygiene, and professional outlet image
• Ensure compliance with company policies and direct selling regulations

8. Training & Events Support

• Assist in organizing product training, wellness talks, and member events
• Support recruitment and onboarding of new distributors/members
• Promote company culture of health, beauty, and success

Job Requirements

• Diploma/Degree in Business, Marketing, or related field
• 2–4 years experience in retail, wellness, skincare, or direct selling industry
• Possess leadership, excellent management, interpersonal and communication skills
• Willing to work weekends or during events (if required)
• Ability to speak Mandarin will be an advantage.

What We Offer:

• A collaborative and supportive work environment with opportunities for career growth.

Melilea International Group of Companies is an equal opportunity employer and values diversity in the workplace. We encourage all qualified individuals to apply.

Job Type: Full-time

Pay: RM3,000.00 - RM4,000.00 per month

Work Location: In person