Location: 5-Star Hotel, Kuantan
Job Responsibilities:
- Support the Food & Beverage Manager in aligning departmental operations with the hotel’s overall business strategy and goals.
- Ensure effective implementation of F&B initiatives and continuous improvement of service standards.
- Maintain and update departmental manuals, SOPs, and ensure consistent communication within the team.
- Monitor service quality and guest satisfaction, working closely with chefs and outlet managers to resolve any issues promptly.
- Conduct regular inspections of all F&B outlets to ensure hygiene, quality, and presentation standards are upheld.
- Collaborate with the culinary team to ensure the use of fresh, high-quality ingredients and support the creation of innovative menu items.
- Assist in inventory management, including ordering, purchasing, and stock control of food and beverage supplies.
- Coordinate with Kitchen, Beverage, and Housekeeping teams to maintain operational efficiency, cleanliness, and service excellence.
- Contribute creative ideas to enhance dining experiences and support the implementation of new F&B concepts or promotions.
Requirements:
- Bachelor’s Degree or Diploma in Hospitality or Tourism Management.
- Minimum of 2 years’ experience as an F&B Supervisor or in a similar leadership role within the hospitality industry.
Job Types: Full-time, Permanent
Pay: RM2,800.00 - RM3,500.00 per month
Benefits:
- Meal provided
- Professional development
Experience:
Work Location: In person