SGpro Digital Solutions Hiring! Work from Home Service Coordinator in , Earn up to SGD 3,300 - Ricebowl

Service Coordinator — STRATEGY SOLUTIONS SERVICES

I found a current Service Coordinator opening in Singapore with SGpro Digital Solutions

• Company: SGpro Digital Solutions
• Position: Service Coordinator
• Location: Singapore
• Employment: Full-time/Part-time
• Salary: SGD 2,800–3,300 per month
• Status: Current listing; the role was listed about 2 weeks ago.

Professional Job Description

Role Summary:
The Service Coordinator will coordinate customer service requests and ensure service activities are scheduled and completed efficiently. The position involves working closely with customers, contractors, technicians, and internal stakeholders.

Key Responsibilities:

• Receive and manage incoming service requests from customers.
• Log service calls and assign them to the appropriate technicians.
• Coordinate and schedule service appointments and site visits.
• Liaise with customers and contractors regarding service requirements.
• Monitor job progress and follow up on outstanding service requests.
• Maintain accurate service records, reports, and documentation.
• Coordinate machine installations and service activities.
• Issue service notifications and communicate schedule changes.
• Handle customer enquiries professionally and provide timely updates.
• Support service-contract administration and other operational activities.
• Escalate service issues when necessary and assist with resolving operational problems.

Requirements:

• Diploma or equivalent qualification in Business, Administration, Engineering, Operations, or a related field.
• Previous experience in service coordination, customer service, administration, or operations is advantageous.
• Strong organizational and scheduling skills.
• Good communication and interpersonal skills.
• Good Microsoft Office/Excel skills.
• Able to manage multiple tasks and work under deadlines.
• Professional, detail-oriented, and customer-focused attitude.

Pay: $2,800.00 - $3,300.00 per month

Work Location: Hybrid remote in Singapore 379131