- Petaling Jaya Selangor Malaysia

Working Location
Job Description
Responsibilities
About Us
We are a boutique fund management group with operations in Australia and a growing presence in Asia. Our Kuala Lumpur office supports the group's marketing and operations.
General Description:
Run the group’s marketing and month-end reporting, and be the first point of contact for client and investor enquiries. A hands-on role working directly with management across Malaysia and Australia.
Scope and Responsibilities:
· Plan and execute marketing campaigns, and report on results.
· Create, manage and schedule social media content across the company’s platforms and brands, including copywriting and basic design assets.
· Prepare and schedule email campaigns and newsletters for review.
· Update and publish website content on WordPress.
· Monitor website and social media analytics and SEO, and report on performance.
· Coordinate conferences and webinars.
· Own the month-end reporting cycle, preparing performance reports, factsheets and presentations from approved NAV data.
· Post monthly performance and AUM figures to industry databases and platforms.
· Publish approved materials to the investor data room.
· Act as the first point of contact for client and investor enquiries.
· Support client onboarding and KYC/AML documentation.
· Coordinate subscriptions and redemptions with the fund administrator.
· Maintain the CRM and contact database.
· Ensure client-facing material is approved before release.
· Liaise with internal teams to deliver services accurately and on time.
· Identify and resolve client issues promptly.
· Analyse client feedback and implement improvements.
· Carry out other duties assigned by the Company from time to time.
Ideal Candidate:
· Attentive, detail-oriented and trustworthy.
· Patient and empathetic with clients.
· Able to multitask and prioritise effectively.
· Adaptable and thrives under pressure.
· Critical thinker and problem solver.
· Team player, and able to work independently.
Job Requirements:
Essential:
· Possess a degree or higher.
· Minimum 3 years in marketing, client services or investor relations.
· Excellent command of written and spoken English.
· Proficient in Microsoft Office and CRM/email marketing tools.
· Strong numerical accuracy.
· Reliable under fixed monthly deadlines.
· Discreet, comfortable handling confidential investor, client and company information, and able to work independently.
· Comfortable working across Malaysian and Australian business hours.
Desirable:
· Experience in financial services.
· Understanding of funds or financial markets.
· Exposure to KYC/AML onboarding.
· Bahasa Malaysia or Mandarin language skills.
· Familiarity with WordPress.
Work Location:
Kuala Lumpur
Only shortlisted candidates will be notified.
Pay: RM3,000.00 - RM5,000.00 per month
Benefits:
Ability to commute/relocate:
Experience:
Language:
License/Certification:
Work Location: Hybrid remote in Petaling Jaya
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