PANTAI HOSPITAL LAGUNA MERBOK Hiring! Full Time Senior MAQ Executive in Kedah, Earn up to MYR 3,500 - Ricebowl

Medical Affairs & Clinical Governance

1. Manage and coordinate Credentialing & Privileging (C&P) processes, provide secretariat support for medical committees, and strengthen doctor engagement and relationships.
2. Support Medical Affairs and Quality activities and hospital accreditation by planning, implementing, and maintaining compliance with accreditation standards, regulatory requirements, and internal quality systems.
3. Assist in conducting clinical audits, monitoring compliance with MOH/CKAPS requirements, and ensuring adherence to hospital policies and group standards.
4. Review, develop, and update clinical policies, procedures, and Standard Operating Procedures (SOPs) to ensure alignment with current regulatory and organizational requirements.
5. Lead and facilitate Quality Improvement (QI) initiatives and Value-Driven Outcomes (VDO) projects to enhance patient safety, clinical effectiveness, and operational performance.

Preferred Competencies

• Knowledge of root cause analysis (RCA), incident investigation, and quality improvement methodologies
• Experience coordinating hospital committees and preparing quality reports.
• Familiarity with healthcare regulations and Ministry of Health Malaysia guidelines.
• Experience supporting accreditation surveys and compliance activities.
• Demonstrates professionalism, integrity, attention to detail, and a commitment to continuous quality improvement.

Requirements

• Strong interest in healthcare quality, clinical governance (etc MSQH), and patient safety.
• Ability to interpret clinical standards, healthcare regulations, and accreditation requirements.
• Strong analytical, report writing, and documentation skills.
• Ability to analyze clinical data and identify trends for quality improvement.
• Excellent communication and interpersonal skills to engage with consultants, clinicians, and multidisciplinary teams.
• Strong organizational and project management skills.
• Proficient in Microsoft Office (Excel, Word, PowerPoint) and hospital information systems.
• Ability to maintain confidentiality and handle sensitive medical information.
• Able to work independently while collaborating effectively across departments.

Qualifications

• Bachelor's Degree in Nursing, Healthcare Management, Medical Science, Pharmacy, Public Health, or a related healthcare discipline.
• Minimum 3–5 years of relevant experience in Medical Affairs, Clinical Governance, Healthcare Quality, Hospital Accreditation, or a related field.

Job Type: Full-time

Pay: RM3,000.00 - RM3,500.00 per month

Ability to commute/relocate:

• Sungai Petani: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person