HIJAO COFFEE SDN BHD Hiring! Full Time Restaurant Manager - Bintulu in Sarawak, Earn up to MYR 2,200 - Ricebowl

Operational Leadership

· Oversee all restaurant operations to ensure smooth, consistent, and efficient service.

· Ensure compliance with company SOPs, food safety, and hygiene standards.

· Monitor and manage daily inventory levels, stock freshness, and waste control.

· Execute promotional campaigns effectively and ensure stores are well-prepared with adequate stock and staff readiness throughout campaign periods.

Team Management & Development

· Recruit, onboard, and train new staff to meet operational standards.

· Conduct regular coaching and performance reviews for team members.

· Motivate and guide team members to achieve sales, service, and quality targets.

· Collaborate closely with Supervisors and Area Managers to resolve team challenges and improve store morale and performance.

Customer Service Excellence

· Drive excellent customer service and promptly handle complaints or issues.

· Implement continuous improvement plans to enhance customer experience.

Audit, Compliance & Reporting

· Conduct regular outlet audits using company checklists; provide feedback and corrective recommendations.

· Ensure compliance with Halal, KKM, DOSH, and internal audit requirements.

· Submit timely reports and follow-up action plans as directed by Management.

Strategic Execution

· Contribute to localised operational strategies to improve sales, product mix, and margin performance.

· Support initiatives related to staffing cost optimisation and upselling efforts

Others

· Undertake any additional duties as assigned by Management.

· Minimum 2 years’ Managerial experience in F&B / Restaurant Chain.

· Candidate must possess at least Diploma in related field or equivalent.

· Have good leadership skills and able to work independently / good team player.

· Must possess own transport and willing to travel.

· Incentive and commissions available upon confirmation.

Pay: From RM2,200.00 per month

Work Location: In person