Alam Flora Environmental Solution Hiring! Full Time Operation Supervisor in Pahang, Earn up to MYR 2,000 - Ricebowl

* This position will be based in Raub, Pahang

Key Responsibilities

Operations Management

• Supervise daily cleansing operations, including street sweeping, drain cleaning, grass cutting, and related services.
• Monitor operational activities according to approved schedules and service requirements.
• Conduct site inspections and performance monitoring to ensure work is completed according to specifications and timelines.
• Plan and deploy resources effectively to address operational requirements and outstanding works.

Resource & Workforce Management

• Organize daily manpower, vehicles, machinery, and equipment requirements.
• Monitor attendance, annual leave, medical leave, and workforce utilization.
• Evaluate employee performance and ensure productivity targets are achieved.
• Maintain and update operational inventory records.

KPI & SOP Compliance

• Ensure all operations comply with company SOPs, SWCorp requirements, and established KPIs.
• Perform routine operational audits and inspections.
• Investigate operational issues and implement corrective actions promptly.
• Prepare operational reports and monitoring documentation.

Contractor Management

• Monitor contractor performance and service delivery standards.
• Conduct regular meetings with contractor representatives to review operational performance.
• Review contractor claims and performance reports.
• Follow up on non-compliance issues and corrective actions.

Safety & Compliance

• Ensure compliance with company safety policies and safe work procedures.
• Monitor the proper use of PPE by all operational personnel.
• Conduct preliminary investigations and reporting of workplace incidents or accidents.
• Ensure operational vehicles and equipment are safe and fit for use.

Stakeholder & Customer Management

• Liaise with local authorities, SWCorp, contractors, and members of the public on operational matters.
• Assist in resolving customer complaints and operational issues.
• Participate in community engagement and CSR activities when required.

People Development

• Coach, guide, and motivate operational employees.
• Identify high-performing employees and support talent development initiatives.
• Conduct coaching and counseling sessions where necessary.

Pay: From RM2,000.00 per month

Work Location: In person