MForce Smartshop Hiring! Full Time Admin Assistant in Sabah - Ricebowl

Basic: RM2000
Designation: ADMIN ASSISTANT

Job Responsibilities

• Handle daily administrative and clerical tasks.

• Handle customer enquiries through phone calls, WhatsApp, and other communication channels.

• Make outbound calls to customers for follow-ups, updates, reminders, and customer service purposes.

• Follow up with customers regarding motorcycle enquiries, first payment, application etc..

• Provide friendly and professional customer support.

• Record and update customer information and follow-up status.

• Prepare, organize, and maintain company documents and records.

• Perform data entry, filing, printing, scanning, and documentation.

• Prepare letters, memos, reports, and other administrative documents.

• Assist management with administrative tasks when required.

• Handle general office and customer service matters.

• Perform any other duties assigned by the management.

Requirements

• Minimum SPM / Diploma in Business Administration, Management, Customer Service, or related field.

• Good communication and interpersonal skills.

• Comfortable making phone calls and communicating with customers.

• Friendly, patient, and customer-oriented.

• Basic computer skills, especially Microsoft Word and Excel.

• Able to work independently and as part of a team.

• Responsible, punctual, organized, and detail-oriented.

• Previous experience in administration or customer service is an advantage.