- Singapore Singapore
Ion Beam Services Hiring! Work from Home Field Service Engineer - China in - Ricebowl
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Job Description
Responsibilities
Field Service Engineer (M/F)
Responsibilities:
Manage and perform technical interventions on customer equipment (after-sales service, maintenance contracts, and ad-hoc orders)
Ensure the effectiveness of interventions while respecting contractual deadlines and budgets
Provide reporting on interventions, leveraging lessons learned
Contribute to the continuous improvement of equipment
Participate in customer acceptance testing phases in collaboration with the equipment design and manufacturing manager
Update technical documentation
Profile:
Minimum 3 years of experience in a Field Service Engineer role, ideally within the semiconductor/implant sector.
Education:
Graduate of an engineering school in the fields of electrical engineering and automation
Skills for success:
Knowledge of electronics, mechanics, thermal engineering, hydraulics, and pneumatics
Strong interpersonal skills to interact with internal teams, suppliers, service providers, and customers during after-sales service interventions
Proficiency in CAD software
Ensure the Safety of interventions and adherence to quality standards
Comfortable with regular travel within China
A real asset:
Prior experience in after-sales service for semiconductor machinery or machines using vacuum technology
Responsibilities:
Manage and perform technical interventions on customer equipment (after-sales service, maintenance contracts, and ad-hoc orders)
Ensure the effectiveness of interventions while respecting contractual deadlines and budgets
Provide reporting on interventions, leveraging lessons learned
Contribute to the continuous improvement of equipment
Participate in customer acceptance testing phases in collaboration with the equipment design and manufacturing manager
Update technical documentation
Profile:
Minimum 3 years of experience in a Field Service Engineer role, ideally within the semiconductor/implant sector.
Education:
Graduate of an engineering school in the fields of electrical engineering and automation
Skills for success:
Knowledge of electronics, mechanics, thermal engineering, hydraulics, and pneumatics
Strong interpersonal skills to interact with internal teams, suppliers, service providers, and customers during after-sales service interventions
Proficiency in CAD software
Ensure the Safety of interventions and adherence to quality standards
Comfortable with regular travel within China
A real asset:
Prior experience in after-sales service for semiconductor machinery or machines using vacuum technology
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