Press Metal PV (Sarawak) Sdn. Bhd. Hiring! Full Time Customer Service Executive in Sarawak - Ricebowl

Minimum Diploma, Degree or equivalent qualification.

At least 2 year of customer service experience is preferred.

Good communication skills in English and Bahasa Malaysia (Mandarin is an advantage).

Proficient in Microsoft Office and basic computer applications.

Strong problem-solving and interpersonal skills.

Able to work independently and as part of a team.

Positive attitude, customer-focused, and willing to learn.

Respond to customer enquiries via phone, email, WhatsApp, or walk-in.

Process customer orders, requests, and complaints promptly.

Coordinate with internal departments to ensure timely service.

Maintain accurate customer records and documentation.

Follow up with customers to ensure issues are resolved.

Prepare customer service reports and perform other administrative duties as assigned.