CAPITAL HUMAN RESOURCE MANAGEMENT PTE. LTD. Hiring! Work from Home Senior Operation Manager in North-east Region (Singapore), Earn up to SGD 11,000 - Ricebowl

Oversee daily logistics and warehousing operations, including receiving, storage, inventory management and distribution activities

Develop and implement operational strategies to improve efficiency, reduce costs and enhance service quality

Lead, manage and mentor operations teams, including supervisors and warehouse staff, to ensure high performance and employee engagement

Monitor and optimise warehouse processes, workflows and resource allocation to maximise productivity

Ensure compliance with health and safety regulations, environmental standards and company policies across all operational areas

Manage inventory levels and implement systems to minimise waste and stock discrepancies

Coordinate with other departments including procurement, customer service and finance to ensure seamless operations

Implement and maintain key performance indicators (KPIs) to track operational metrics and report on performance

Manage equipment maintenance schedules and vendor relationships to ensure optimal warehouse functionality

Identify process improvements and drive continuous enhancement initiatives across logistics operations

Handle customer inquiries and resolve operational issues to maintain high service standards

Prepare operational reports and budgets, and manage expenditure to remain within allocated resources

Minimum 5 years of experience in logistics, warehousing or supply chain operations management

Proven track record of successfully managing large-scale warehouse or distribution operations

Strong leadership and people management skills, with experience supervising and developing operational teams

Excellent knowledge of warehousing systems, inventory management and logistics processes

Proficiency with warehouse management systems (WMS) and enterprise resource planning (ERP) software

Strong understanding of health, safety and environmental compliance in warehouse environments

Demonstrated ability to analyse data, identify trends and implement data-driven solutions

Excellent problem-solving capabilities and ability to make sound decisions under pressure

Strong communication skills, both written and verbal, with ability to interact effectively across all levels

Knowledge of lean management principles or continuous improvement methodologies

Professional certifications such as APICS CPIM, CSCP or equivalent logistics qualifications are advantageous

Ability to work flexible hours and manage shift-based operations when required