Skyhigh Globalsoft Hiring! Full Time Junior Technician in Perak, Earn up to MYR 3,000 - Ricebowl

Job Responsibilities

• Follow all Technical Support processes
• Performs additional related duties as assigned by management
• Solve Cases requiring in-depth troubleshooting assistance and Cases where Customer is requiring resolution
• Work Closely with Primary Technical Support team to provide a solution to outlet /Primary Tech Support in an
• efficient manner
• Handle the call flow from internal/external
• Daily, weekly and monthly reporting of working to TSA Manager
• Site visit may be required
• Communicate and share knowledge with other L2 engineers Primary Support
• Understand the source of the quality problem
• Liaise/support inter-department requirements to increase service level to our customers

Requirements

• Ability to identify the problem quickly.
• Good knowledge of automotive
• Effective analytical and communication skills.
• Good reading, computer, and mathematics skills.
• Ability to learn new technology and repair and service procedures and specifications.
• Required Skill(s): PowerPoint, Word, Excel & Applicant Tracking System (ATS).
• Excellent interpersonal

Pay: RM2,200.00 - RM3,000.00 per month

Benefits:

• Health insurance
• Opportunities for promotion
• Professional development

Work Location: In person