- Seri Manjung, Perak Ipoh Perak Malaysia
Working Location
Job Description
Responsibilities
About the role
We are seeking a motivated and customer-focused Sales Assistant to join the team at Manjoy Gadget Malaysia Sdn Bhd in Seri Manjung, Perak. This is a full-time position that plays a vital role in delivering exceptional customer service and driving sales within our retail environment. As a Sales Assistant, you will be at the forefront of our business, representing our brand values and helping customers discover the perfect gadgets and technology products for their needs. Your contribution will directly impact customer satisfaction, loyalty and the overall success of our store.
What you'll be doing
Greeting customers warmly and providing friendly, knowledgeable assistance in selecting products
Demonstrating product features and benefits to help customers make informed purchasing decisions
Processing transactions accurately and efficiently at the point of sale
Maintaining a clean, organised and visually appealing retail environment
Restocking shelves and ensuring products are displayed prominently and correctly priced
Answering customer inquiries about product specifications, availability and pricing
Building positive relationships with customers to encourage repeat business and referrals
Handling customer complaints and concerns with professionalism and empathy
Supporting the team in achieving sales targets and store objectives
Following company policies, procedures and health and safety regulations
What we're looking for
Excellent communication skills with the ability to engage customers in a friendly and professional manner
Strong customer service orientation and a genuine desire to help others
Basic knowledge of technology and gadgets, or a keen willingness to learn
Ability to work effectively both independently and as part of a team
Reliable and punctual with a positive attitude towards work
Numeracy skills to handle cash transactions and calculate change accurately
Physical capability to stand for extended periods and lift items as required
Experience in retail or customer service is preferred but not essential for the right candidate
Attention to detail and organisational skills
About us
Manjoy Gadget Malaysia Sdn Bhd is a leading retailer specialising in gadgets and technology products. We are committed to providing our customers with high-quality products, expert advice and outstanding service. Our team is passionate about technology and dedicated to helping customers stay connected and informed in an ever-evolving digital world. We pride ourselves on creating a welcoming environment where customers feel valued and supported in their purchasing decisions.
What we offer
Competitive salary and benefits package
Opportunities for career development and progression within the retail sector
Product discounts for employees
A supportive and inclusive work environment
On-the-job training to develop your skills and product knowledge
The chance to work with a team that values customer satisfaction and excellence
If you are enthusiastic about technology and passionate about delivering outstanding customer service, we would love to hear from you. Apply now to join the Manjoy Gadget Malaysia Sdn Bhd team and become part of a dynamic retail operation.
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