ClientBase Pte Ltd Hiring! Work from Home (WFH) Account Manager in Johor, Earn up to MYR 6,000 - Ricebowl

ClientBase is a Singapore-based B2B SaaS platform built for corporate secretarial firms. We help them digitise their workflows, manage client portfolios, and deliver their services more efficiently. We're a small, fast-growing team and we build things that matter to a very specific, underserved industry. You will answer directly to the COO.

THE ROLE

We're looking for an Account Manager to own and lead the full commercial relationship with prospects and clients, from the first demo to long-term retention. We are looking for someone who can represent ClientBase confidently, move deals forward without being pushed, and keep our clients engaged and successful after they sign on.

Looking for someone who is based in Johor Bahru as there will be some occasional travel to Singapore for industry events and client meetings though someone based in KL works too.

This is a largely independent role — you'll manage your own time and pipeline with minimal day-to-day supervision.

Sales & Pipeline

• Conduct product demos for qualified prospects
• Follow up with all demo attendees and inbound signups to push for conversion of paid accounts.
• Set up and maintain the CRM pipeline in GoHighLevel (GHL) — keeping records clean, stages accurate, and follow-up tasks logged

Client Success

• Conduct onboarding calls with new clients, ensuring they are fully briefed and assisted with setting up the app.
• Run regular check-ins with active clients to ensure they're getting value from the platform
• Identify upsell and expansion opportunities within the existing client base
• Relay client feedback and app improvement requests to the product team

Events & Presence

• Attend industry events and networking sessions in Singapore when required
• Represent ClientBase professionally in person — you are often the first human impression we make

WHAT WE'RE LOOKING FOR

• Experience in B2B sales, account management, or customer success — SaaS or professional services preferred
• Confident and clear communicator in English; able to run demos and calls without a script
• Self-driven — you have the initiative to follow up continuously with prospects.
• Comfortable owning a CRM end-to-end; experience with GoHighLevel (GHL) is a plus, but any CRM background works
• Based in Johor Bahru or Kuala Lumpur with flexibility to travel to Singapore for events
• Not afraid to voice an opinion — if something isn't working, we want to hear it

WHAT WE OFFER

• Fully remote role with flexibility on hours
• Travel expenses covered for Singapore trips
• A small team where your contributions are visible and your feedback shapes how we work

Pay: RM4,000.00 - RM6,000.00 per month

Benefits:

• Flexible schedule
• Opportunities for promotion
• Professional development
• Work from home

Application Question(s):

• Are you willing to travel to SG for events?

Language:

• English (Required)

Location:

• Johor Bahru (Preferred)

Work Location: Hybrid remote in Johor Bahru (Johor Bahru)