Overview:
We are seeking an experienced and motivated Branch Manager to lead the daily operations of our retail & wholesale outlet. You will be overseeing staff performance, managing sales and inventory, ensuring excellent customer service, and meeting business targets in line with company policies.
Key Responsibilities:
- Branch Operations: Oversee day-to-day branch operations.
- Sales & Marketing: Drive sales growth through local marketing initiatives and collaboration with the sales team to meet targets .
- Team Leadership: Lead, train, and develop a high-performing team, ensuring excellent and consistent staff performance.
- Performance Management: Set, track and evaluate staff and branch performance against company KPIs and objectives.
- Customer Relations: Maintain a high level of customer satisfaction and engagement.
- Inventory Management: Ensure stock record accuracy and optimal stock levels
- Reporting: Provide timely and accurate performance reports to management.
Requirements:
- 3 to 5 years years of experience in retail or wholesale industry.
- Proven experience as a Branch Manager / Supervisor or similar leadership role.
- Strong leadership, and interpersonal skills.
- Independent and team-oriented problem solver.
- Able and willing to travel as required for operations needs.
Good to Have:
- Strong local market knowledge and customer behavior insights.
- Experience in managing multiple outlets or a team of 30+.
- Fluent in all Mandarin, English, Bahasa Malaysia.
Job Type: Full Time, 6 days (Mon-Fri 9am-6pm, Sat 9am - 5pm)
Staff Benefits :
- EPF & Socso
- Yearly Bonus
- Medical & Dental Allowance
- Personal Insurance
- Annual Leave
- Attendance Allowance
- Sales Allowances
- Company Dinner
- Company Trip
Location : Lot 1903A, Ground Floor, Jalan KPB 7, Kawasan Perindustrian, Kampung Baru Balakong, 43300 Seri Kembangan, Selangor
*Interview Format: Physical Interview only*
Job Type: Full-time
Pay: From RM5,000.00 per month
Education:
- Diploma/Advanced Diploma (Preferred)
Experience:
- Branch manager: 1 year (Preferred)
Language:
- English (Preferred)
- Mandarin (Preferred)
Work Location: In person