ClientBase is a Singapore-based B2B SaaS platform built for corporate secretarial firms. We help them digitise their workflows, manage client portfolios, and deliver their services more efficiently. We're a small, fast-growing team and we build things that matter to a very specific, underserved industry. You will answer directly to the COO.
THE ROLE
We're looking for a Business Development Executive to own and drive the full sales process — from the first demo to a signed deal. We are looking for someone who can represent ClientBase confidently, run sharp demos, and move conversations to close without needing to be pushed. Once a client signs, you pass a clean handoff to our Partner Success team and move to the next opportunity. We are looking for someone based in Johor Bahru, as there will be occasional travel to Singapore for industry events and client meetings. Someone based in KL is okay too. You will work independently most of the time, with minimal supervision and a direct line to the CCO.
Sales & Pipeline
- Conduct product demos for qualified prospects — inbound signups, event leads, and referrals
- Follow up persistently with all demo attendees until you get a clear yes, no, or next step
- Manage and maintain the CRM pipeline in GoHighLevel (GHL) — stages accurate, follow-up tasks logged, records clean
- Close paid accounts and handle the commercial side of onboarding: contracts, payments, and confirmation
Client Success
- Conduct onboarding calls with new clients, ensuring they are fully briefed and assisted with setting up the app.
- Run regular check-ins with active clients to ensure they're getting value from the platform
- Identify upsell and expansion opportunities within the existing client base
- Relay client feedback and app improvement requests to the product team
Events & Presence
- Attend industry events and networking sessions in Singapore when required
- Represent ClientBase professionally in person — you are often the first human impression we make
WHAT WE'RE LOOKING FOR
- Experience in B2B sales, account management, or customer success — SaaS or professional services preferred
- Confident and clear communicator in English; able to run demos and calls without a script
- Self-driven — you have the initiative to follow up continuously with prospects.
- Comfortable owning a CRM end-to-end; experience with GoHighLevel (GHL) is a plus, but any CRM background works
- Based in Johor Bahru or Kuala Lumpur with flexibility to travel to Singapore for events
- Not afraid to voice an opinion — if something isn't working, we want to hear it
WHAT WE OFFER
- Fully remote role with flexibility on hours
- Travel expenses covered for Singapore trips
- A small team where your contributions are visible and your feedback shapes how we work
Pay: From RM3,000.00 per month
Benefits:
- Flexible schedule
- Opportunities for promotion
- Professional development
- Work from home
Work Location: Remote