- Ipoh, Perak Ipoh Perak Malaysia
Working Location
Job Description
Responsibilities
1. Visitor Management & Customer Service
Greeting & Check-In: Welcoming clients, visitors, and vendors warmly and directing them to the appropriate person or meeting room.
Inquiry Handling: Providing accurate info in person, via phone, or through email.
Area Upkeep: Keeping the lobby and front desk organized, presentable, and stocked with necessary materials (brochures, forms, pens).
2. Communication & Switchboard Operations
Call Routing: Managing a multi-line phone system to answer, screen, and transfer incoming calls.
Messaging: Taking accurate, detailed messages when personnel are unavailable.
3. Mail & Logistics Management
Deliveries: Receiving, sorting, and distributing daily incoming mail, packages, and couriers.
Outgoing Logistics: Coordinating outgoing mail and scheduling courier pickups.
4. Administrative & Office Support
Scheduling: Managing meeting room bookings and updating office calendars.
Inventory Control: Monitoring front office supplies and placing orders when stocks run low.
Clerical Tasks: Helping other departments (like HR or Operations) with data entry, filing, photocopying, and scanning.
5. Security Protocols
Access Control: Checking visitor IDs, managing digital or physical sign-in logs, and issuing guest badges.
Safety Compliance: Reporting unusual activities and following building safety or emergency guidelines.
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