DIMENSI CARMART SDN BHD Hiring! Full Time SALES ADMIN - PROTON e.MAS in Selangor, Earn up to MYR 2,500 - Ricebowl

SALES ADMIN – PROTON e.MAS

Company: Dimensi World Sdn Bhd
Location: Proton e.MAS Klang – Jalan Kapar, Klang, Selangor
Employment Type: Full-Time

Job Summary

We are looking for a responsible, organized and detail-oriented Sales Admin to support our Proton e.MAS Sales Team in handling daily sales administration, customer documentation, vehicle registration, payment, insurance and delivery coordination.

The candidate will work closely with Sales Advisors, Delivery Specialists and customers to ensure all sales-related processes and documentation are completed accurately and on time.

Key Responsibilities

Sales Administration

• Handle daily sales administrative tasks and documentation.
• Prepare, check and maintain customer sales documents and records.
• Ensure all required documents are complete and properly filed.
• Key in and update customer and vehicle information accurately into the relevant systems.
• Prepare and maintain sales-related reports, trackers and Excel records.
• Follow up on outstanding documents and pending sales matters.

Vehicle Registration & Delivery Coordination

• Assist with vehicle registration and related documentation.
• Coordinate with Sales Advisors and Delivery Specialists regarding vehicle delivery arrangements.
• Ensure required documents are ready before vehicle delivery.
• Assist in coordinating vehicle collection appointments and customer requirements.
• Maintain proper records of vehicle delivery and collection.

Payment & Invoice Administration

• Follow up on customer payments and payment confirmations.
• Check and maintain payment records.
• Coordinate payment-related documents and receipts.
• Assist with online transfer / payment arrangements and provide customers with the relevant payment information.
• Handle card payment-related administration where required.
• Prepare and maintain invoice records.

Insurance Administration

• Assist with vehicle insurance quotations and renewal follow-ups.
• Contact customers regarding insurance renewal and required information.
• Coordinate insurance-related documents with customers and relevant parties.
• Maintain proper records of insurance status and renewal information.

E-Invoice & Documentation

• Assist with e-Invoice-related processes and customer information.
• Ensure required billing information is accurate.
• Prepare, download and maintain invoice documents where required.
• Submit required invoice information and supporting documents according to the required process.

System & Sales Support

• Perform sales-related updates in any relevant systems.
• Ensure customer and vehicle information is accurately updated.
• Follow up on pending system updates, submissions and approvals.
• Assist Sales Advisors with administrative matters related to customer orders and vehicle delivery.
• Coordinate with relevant departments when clarification or follow-up is required.

Job Requirements

• Minimum 1–2 years of experience in Sales Admin, Admin, Customer Service or related field is preferred.
• Experience in automotive / car dealership / sales administration is an advantage.
• Good knowledge of Microsoft Excel, Word, email and WhatsApp.
• Comfortable using computer systems and able to learn new systems.
• Good communication skills in Bahasa Malaysia and English.
• Able to communicate professionally with customers.
• Good attention to detail and strong organizational skills.
• Good follow-up skills and able to monitor multiple pending matters.
• Responsible, proactive and able to work independently.
• Able to work closely with Sales Advisors and Delivery Specialists.
• Fast learner and willing to learn our sales processes.
• Able to work in a fast-paced environment and manage tasks according to deadlines.

Preferred Qualities

We are looking for someone who is:

• Detail-oriented – careful when checking customer and vehicle documents.
• Organized – able to keep track of multiple customers and pending documents.
• Good at follow-up – proactive in chasing pending documents, payments and customer responses.
• Customer-friendly – able to communicate politely and professionally.
• Computer literate – comfortable with Excel, email, WhatsApp and online systems.
• Responsible & reliable – able to complete assigned tasks within the required timeline.
• A team player – able to coordinate well with Sales Advisors and Delivery Specialists.
• Fast learner – willing to learn new systems and e.MAS sales procedures.

Pay: RM2,000.00 - RM2,500.00 per month

Application Question(s):

• Do you have previous experience in Sales Admin, Automotive Admin, or Customer Service? Please briefly describe your experience.
• If you are given several tasks at the same time and one of them is urgent, what would you do first? Please explain your approach.
• If your supervisor gives you an instruction that you are not familiar with or you are unsure how to do it, what would you do?
• If you realize that you have made a mistake in your work, especially one that may affect a customer or the team, what would you do?

Work Location: In person