- Singapore
Working Location
Job Description
Responsibilities
COLLECTION
Account and Case Management: Involved in the account management for Monthly Invoicing (MI) customers with Sold-to Country in APAC for GCR - mainly Hong Kong, Taiwan and China focusing on collection and credit respectively, including but not limited to managing account relationships, reviewing and overseeing new credit application and credit management and facilitating collection activities.
Ad Account Statement Preparation: Organize invoices into Excel-based ad account statements, grouped by business purposes or cost centers for each customer, potentially handling hundreds of invoice groups
Payment Confirmation and Communication: Send payment confirmation emails to customers' points of contact (POCs) and procurement teams, attaching relevant invoices (PDF) and ad account statements (Excel)
Customer Portal Management: Upload invoices to customers' portals within the first week of each month, including:
Collaboration and Support: Provide support and work closely with Accenture Collectors based in Bangalore to achieve the assigned target collection metrics (P0/P1) by ensuring seamless coordination and effective communication
Requirement:
Proficient in applicable AI tools eg., Gemini, Meta AI
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