MAID MANAGEMENT SERVICES PTE. LTD. Hiring! Full Time CUSTOMER SERVICE OFFICER in Southeast (Singapore), Earn up to SGD 4,500 - Ricebowl

Roles and Responsibilities

Job scope:

• Provide courteous and efficient services to the customers
• Attend and respond to customers' needs promptly and professionally
• Respond to customer complaints and inquiries
• Provide positive customer service in all areas
• Manage and take all appropriate actions to turn dissatisfied customers into return customers
• Meet and greet customers at all time
• Advise and promote to customers
• Adhere to operation's standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Good communication and interpersonal skills
• Friendly, approachable and customer-oriented personality
• Able to work independently and a good team player
• Able to handle customer and domestic helper complaints and enquiries patiently and professionally
• Training will be provided for candidates without experience
• Preferably with CEI certificate

Please submit your updated resume and contact number through my email address: thtan888@gmail,com or WhatsApp no. at 96271191

• We regret to inform you that only shortlisted candidates would be notified and we wish you all the best in your career search.

Established in1986, MAID MANAGEMENT SERVICES PTE. LTD. is a licensed employment agency and one of Singapore's longest-serving and most trusted agencies specializing in domestic helper placement and caregiving services.

With nearly four decades of industry experience , we take pride in building lasting relationships with our clients through personalized attention, professional guidance and dependable service. We are committed to providing comprehensive, one-stop solutions to meet the diverse domestic and caregiving needs of every household.

Our dedication to service excellence and customer satisfaction has earned us the continued trust and confidence of our clients, with over 90% returning to us for their subsequent domestic helper and caregiving needs.

At Maid Management Services, we believe that exceptional service goes beyond meeting expectations-- it is about building trust, delivering peace of mind and establishing relationships that last.