Maltem Asia-Pacific Hiring! Full Time Social Media Manager in - Ricebowl

We are seeking a Social Media Manager to plan, manage, and optimise social media activities across relevant digital platforms. The candidate will oversee content calendars, community management, audience engagement, and social media analytics to ensure effective communication with target audiences.

Job Title: Social Media Manager

Department: Digital Communications / Social Media

Key Responsibilities

• Develop and manage social media strategies and content calendars aligned with communication objectives.
• Plan, coordinate, and publish social media content across relevant platforms.
• Manage day-to-day social media account operations and ensure consistent publishing schedules.
• Monitor comments, messages, mentions, and audience interactions across social media platforms.
• Manage community engagement and respond to audience enquiries in accordance with approved communication guidelines.
• Identify emerging audience concerns and escalate sensitive issues appropriately.
• Track social media performance using relevant analytics tools and platform insights.
• Prepare regular reports on reach, impressions, engagement, audience growth, and other key performance indicators.
• Analyse audience behaviour and campaign performance to recommend improvements.
• Coordinate with copywriters, designers, video producers, and account management teams to develop engaging content.
• Ensure content accuracy, brand consistency, and compliance with client guidelines.
• Stay updated on social media trends, platform developments, and best practices.

Requirements and Qualifications

• Relevant experience in social media management, including community management and social media analytics.
• Hands-on experience managing social media accounts across platforms such as Facebook, Instagram, LinkedIn, TikTok, and YouTube, as applicable.
• Experience developing content calendars and coordinating content production.
• Strong understanding of audience engagement, social media performance metrics, and reporting.
• Experience using social media management and analytics tools.
• Excellent written communication, coordination, and organisational skills.
• Ability to manage multiple content deliverables and meet deadlines.
• Strong attention to detail and problem-solving skills.

Preferred Experience

• Experience managing social media accounts for public sector organisations, government agencies, or corporate clients.
• Experience in social listening, online reputation management, and community engagement.
• Familiarity with social media reporting dashboards and campaign performance analysis.